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Planning a trip to Stratford? Let us help! 

We provide concierge service with maps, directions, and can assist you with accommodations for events, restaurants, shopping or other attractions. We’re here to make your visit memorable.

If you have any questions or require information about your trip to Stratford, we have a number of ways you can contact us below.

Visitors Welcome Centre
Destination Stratford
47 Downie Street
Stratford ON   N5A 1W7
Call us at 1-800-561-7926 (SWAN) or 519-271-5140

Contact us by phone, email, live chat and in-person  Monday-Saturday 9:00 A.M. – 12:00 P.M. & 1:00 P.M. – 5:00 P.M. 

Holiday hours:

Friday, December 22 9am-12pm

Saturday, December 23 9am-12pm & 1pm-5pm

Monday, December 25 closed

Tuesday, December 26 closed

Wednesday, December 27 9am-12pm & 1pm-5pm

Thursday, December 28 9am-12pm & 1pm-5pm

Friday, December 29 9am-12pm

Saturday, December 30 9am-12pm & 1pm-5pm

Monday, January 1 closed

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    NOTE: Downtown parking is free for 4 hours on Saturdays December 1 to April 30, 2023. And free on Sundays year-round.

    Free Outdoor WiFi

    1. Open the list of available connections on your device.
    2. Select “StratfordFree”.
    3. Watch the short video and check the box to accept the terms and conditions.
    4. Click “connect” and you are free to surf the web!

    Destination Stratford Privacy Policy.