Planning a trip to Stratford? Let us help!
We provide concierge service with maps, directions, and can assist you with accommodations for events, restaurants, shopping or other attractions. We’re here to make your visit memorable.
If you have any questions or require information about your trip to Stratford, we have a number of ways you can contact us below.
Visitors Welcome Centre
Destination Stratford
47 Downie Street
Stratford ON N5A 1W7
Call us at 1-800-561-7926 (SWAN) or 519-271-5140
Contact us by phone, email, live chat and in-person Monday-Saturday 9:00 A.M. – 12:00 P.M. & 1:00 P.M. – 5:00 P.M.
Holiday hours:
Friday, December 22 9am-12pm
Saturday, December 23 9am-12pm & 1pm-5pm
Monday, December 25 closed
Tuesday, December 26 closed
Wednesday, December 27 9am-12pm & 1pm-5pm
Thursday, December 28 9am-12pm & 1pm-5pm
Friday, December 29 9am-12pm
Saturday, December 30 9am-12pm & 1pm-5pm
Monday, January 1 closed
Looking for Downtown Stratford Dollars and participating businesses? Look no further…
By Car
Approximate Driving Times to Stratford:
U.S. Visitors to Stratford should also allow extra time for delays at border crossings. For requirements, including vaccination requirements, and wait times, visit Canada Border Services online. Please see our U.S. Visitor FAQ content below for further information.
For Stratford parking information, including maps and rates, please visit the municipal parking page.
For Stratford EV Charging Stations Info, please refer to the Charge Hub map and listings. Information at this resource are subject to change.
By Rail
GO Transit | 1.888.438.6646
PC Connect intercommunity bus service (Perth County, Stratford, St. Marys, Kitchener/Waterloo and London) | 1.888.465.0783
VIA Rail | 1.888.842.7245
U.S.A. Rail, Amtrak | 1.800.USA.RAIL (Connect in Toronto for Via Rail to Stratford)
By Air
Stratford Municipal Airport
Region of Waterloo International Airport | 1.866.648.2256
Toronto Pearson International Airport | 1.866.603.4495
London International Airport | 519.452.4015
U.S. Visitors FAQ
We look forward to welcoming you back to Stratford! Here’s a few things you may be wondering about. We are also available to answer your questions, just reach out.
When can I begin to visit Canada again?
Starting October 1, 2022, all COVID-19 border requirements, including vaccination, mandatory use of ArriveCAN, and any testing and quarantine/isolation requirements will end for all travellers entering Canada whether by land, air or sea. Confirm the latest information on the Government of Canada’s travel restrictions page.
What will I need to travel from the United States into Canada and back?
You will need a valid United States passport. Please review any pre-entry and entry requirements listed here.
Where can I find up-to-date border crossing information?
Two pages to visit: Current border measures and requirements and Border Wait Times.
How do I get to Stratford?
U.S. Visitors to Stratford should also allow extra time for delays at border crossings. For requirements and wait times, visit Border Wait Times online.
What are the current health restrictions that I will encounter in Canada, and Ontario specifically?
- Masks are encouraged for all indoor spaces.
- Masks may be required in some instances or businesses, please follow their protocols.
- Check for capacity limits indoor spaces and outdoor events. Spaces and events often fill up, reserve in advance, where possible.
- Hand sanitizer stations are offered and encouraged for use at most businesses and venues.
What goods can I bring back across the border?
For information on paying duty, personal exemption amounts and what goods are allowed, please visit Duty Free Canada.
How long can I stay in Canada?
Most visitors may stay in Canada for 6 months. For more information, visit the Government of Canada Help Centre.
All information on this page is subject to change as restrictions tighten and loosen during this time.
Ready to plan your visit?
Send us a message
NOTE: Downtown parking is free for 4 hours on Saturdays December 1 to April 30, 2023. And free on Sundays year-round.
Free Outdoor WiFi
- Open the list of available connections on your device.
- Select “StratfordFree”.
- Watch the short video and check the box to accept the terms and conditions.
- Click “connect” and you are free to surf the web!
Destination Stratford Privacy Policy.